Frequently Asked Questions

 

If you’re like us, you want everything yesterday! And because we make every effort to process orders expediently, it is difficult to change orders once they are placed, but we are happy to try!

If you need to make a change to a billing or shipping address, payment method or quantity of boards ordered, please contact us immediately at: teamcoba@pureglutes.com   to cancel your order before it has been processed. We will refund you and you can place a new order with updated information.

Sorry, once your order is packed for shipment, we can't make any adjustments.

The COBA board ships to the contiguous United States via UPS. We now ship to Alaska, Hawaii and Canada. We offer a flat rate of $14.99 for shipping which is applied to all orders unless otherwise specified.All applicable state, local and federal taxes and fees apply and will be clearly detailed at checkout.We ship Monday – Friday within 24 hours of payment; we do not ship on major U.S. holidays.We do not ship to P.O. boxes. Your shipping address must be a residence or business.All delivery dates are our best estimates.Sorry, shipping is not refundable and you do need to pay for return shipping.You will receive an e-mail when your order is confirmed and when it ships so that you can track your package. Please allow 3 – 7 business days for delivery of your COBA Board from the date of purchase.

You will receive an email when your order is confirmed and again when your order ships. UPS tracking information will be included in the shipping confirmation.

Easy to follow written instructions are included with each COBA Board, but we highly recommend watching the complete “on-boarding” video featuring professional athlete, Olympic Medalist  and Professional Trainer, Lauren Sesselmann. Click here to see it:  COBA Video User Guide

Need workout inspiration? Click here to see the COBA Board workout video: COBA Workouts

The mobile APP for iOS & Android is in development and coming soon!

Until then, use this link to our web APP:  COBA Workouts

The COBA Board is unconditionally warrantied for one (1) year from the original date of purchase against manufacturer’s defects.

If warranty service is required for repair or replacement, the original purchaser must e-mail us at teamcoba@pureglutes.comfor Instructions. Please indicate the nature of the problem and request pre-authorization for the return.

We are 99.9% sure that you’ll absolutely love your COBA Board, but we do offer a 30-day, money-back guarantee.

To initiate a return, contact us within 30 days of receiving your order at: teamcoba@pureglutes.com 

Please provide the following information: customer name, date of purchase and nature of the problem. All defective products will be accepted for credit, exchange or refund when received within 30 days of purchase.

The size and weight of the COBA Board prevent us from offering you free shipping or refunds for any shipping charges paid to receive your COBA Board. If you wish to return your COBA Board, you are responsible for the cost to ship it back to us.

Please be sure to ship the package with a carrier that can provide tracking and insurance. Pure Glutes, LLC cannot replace the package or issue a refund for packages lost during return shipment if proof of tracking is unavailable.

Please keep all packing materials and your order documentation should your COBA Board need to be serviced or returned for any reason. Item must be returned in the condition in which it arrive and in original packaging.

The COBA Board is a commercial grade, injection PVC molded product custom designed with premium materials to deliver the ultimate exercise experience with long term durability.

Laboratory tested to withstand 100’s of pounds of pressure, Team COBA conducted a “home test” to demonstrate the strength of the board by driving a car over it - several times – with no resulting damage. Watch the video on our You Tube channel! “COBA Glute Trainer"

The COBA Glute Trainer is a serious, all-in-one piece of exercise equipment designed and built with attention to every detail. It has three 3“ inch diameter pulleys to allow  smooth movement when pulling on the resistance bands. A soft but durable yoga mat material on the top of the board is easy on knees and comfortable to stand on. The resistance bands are top quality latex and have an additional protection sleeve added to the tips to limit wear and tear. The main handle is made from high quality, commercial grade rubber and designed for comfort and grip. The kickback and glute-bridge straps are made of a strong nylon tear-resistant material. There are 18 non-slip rubber foot pads under the board to provide stability and protection for your floors.

The COBA Glute Trainer was built for Gym Goers, Home Exercise Users and Professional Trainers. Put it to the test!

Your COBA Glute Trainer comes with 5 “standard” Resistance Bands. Three are Underneath Bands at 20 lbs. each, one is a Glute Bridge Band at 40 lbs. and one is a Kickback Band at 15 lbs. For a wider range of exercises, you can order our extra bands package, which includes 2 extra Glute Bridge Bands and 2 extra Kickback Bands. These will give you a light and heavy option for both exercises.

The extra bands package includes:

Two extra Glute Bridge Bands: 30 lbs. (light) and 50 lbs. (heavy)

Two extra Kickback Bands: 10 lbs. (light) and 20 lbs. (heavy)

Resistance Bands are color- coded.  Light blue (light resistance); dark blue (standard resistance); black (heavy resistance)

Do you need the extra bands package? For most people, the set of (5) standard resistance bands is enough. Targeting the glutes with multiple reps is as important as weight, or resistance. For a wider range of kickback and bridge workouts, with more or less resistance, you can order the Extra Bands Package (for a limited time the Extra Bands Package is included free with your order).

The COBA Glute Trainer does not need regular maintenance, however dust and dirt can sometimes accumulate between the axle and the pulleys creating a little squeak during use. It's an easy fix with a shot of dry silicone lubricant, available at any hardware or auto parts store.

Watch this video

We love hearing from the fitness and COBA communities! To make contact, please e-mail us at: teamcoba@pureglutes.com 

You can also reach out via Instagram (@TheCobaBoard) or Facebook (Coba Board).